THE VIRAL DROPS par hum customer satisfaction ko priority dete hain. Agar aapko koi defective ya galat product mila hai, toh hum use 100% replace ya refund karenge.
Aap product receive hone ke 7 din ke andar return request raise kar sakte hain. Return request accept hone ke liye item ka original box, packaging, aur un-used condition mein hona mandatory hai.
Agar delivery ke waqt product damaged haalat mein milta hai, toh kripya uska ek chhota sa unboxing video/photo banakar hume **support@theviraldrop.shop** par 48 ghante ke andar email karein. Hum bina kisi extra charge ke naya piece aapke ghar bhejenge.
Ek baar return parcel humare warehouse par deliver hokar verify ho jata hai, uske baad 2-4 working days ke andar aapka refund aapke diye gaye UPI ID ya Bank Account mein direct credit kar diya jata hai.
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